When you build a product, these are exactly the comments you hope to read: “Mind blowing!”, “wow”, “great”, “soooooo addicting”. When you are building any product, take a little effort up front to think of the different kinds of users – it is likely to pay off in surprising ways. Those comments where made about […]
Bill Scott, a former coworker and web development rockstar, has a great blog post “Virtual Pizza Pie Chart: High Tech Chartjunk” about when a chart design/technology itself becomes the star – instead of the data. He shows a horrid example from CNN: [youtube http://www.youtube.com/watch?v=L6CTyOWTcCA&rel=1] Bill says: What I love is how the technology completely takes […]
Dear Mark, I watch the Today show nearly every day, and I saw you on the Today Show today. A coup I’m sure to get onto America’s #1 morning show being interviewed by Meredith Viera. You even brought your mom and sister in tow. So kudos to your PR team for getting that setup. But […]
My post last week about Entrepreneurship/Intrapreneurship got lots of reaction, thanks in part to Dave Winer, who linked to it and helped it spread around. Thanks Dave! A few of the responses got me thinking. In particular, Ross Mayfield’s post sparked an interesting discussion. He said: But shouldn’t any knowledge worker be able to do […]
I first heard the term Intrapreneur from Guy Kawasaki and its something that has stuck in my head ever since. The term has been around for a very long time and simply represents: The spirit of entrepreneurship within an existing organization. Intrapreneur is a person who focuses on innovation and creativity and who transforms a […]
Two weeks ago, as part of my “Living the Customer” post, I promised that I’d be talking about how search engine optimization sucks (from the perspective of the small website owner). As fate would have it, Jeff Weiner, SVP of Search at Yahoo! just spoke at PC Forum and gave the perfect quote: “Search is […]
For almost as long as I’ve worked in product management, I’ve always appreciated getting a true feel for a user’s problem by living in their shoes. One of my first PM jobs was at Reuters working on a system for doctor’s offices. I wanted to get a real feel of what a doctor and his/her […]
I have a birthday coming up in a few weeks and Craig and I sat down to set up an Evite for the party. In the process however, I came across one of the worst error message schemes ever and just had to point it out. We couldn’t remember if Craig already had an account, […]
A good friend of mine is a French translator who also does voice overs for French language TV commercials, training videos, etc. At lunch this weekend, he told me a story about a client that made me think about how overly US-centric most companies still are. Most companies these days do business in every market […]
